Contact Us

We value our customers and are committed to providing the best service possible. If you have any questions, concerns, or feedback, please don’t hesitate to reach out to our friendly customer service team. You can contact us through:

• Email: [email protected]
• Phone:
  
  +212 65 2568 4593

Our customer service representatives are available [Your Customer Service Hours, e.g., “Monday to Friday, 9 AM to 6 PM (Timezone)”], and we strive to respond to all inquiries promptly.

Order Status

To check the status of your order, simply log in to your account on OttomanPoufs.com. If you placed an order as a guest, please refer to your order confirmation email for tracking information.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please visit our Returns & Exchanges page for detailed instructions.

Shipping & Delivery

For information about shipping times, methods, and fees, please refer to our Shipping & Delivery page.

FAQs

Before contacting customer service, you might find the answer to your question in our Frequently Asked Questions (FAQs) section. We’ve compiled a list of common inquiries to assist you promptly.

Feedback & Suggestions

Your feedback is essential to us. We welcome any suggestions, comments, or ideas you may have about our products or services. Feel free to share your thoughts through our contact channels.

Contacting Us During Peak Seasons

During peak seasons or holidays, our customer service team may experience a higher volume of inquiries. Rest assured that we’re working diligently to respond to each message as quickly as possible. Your patience is greatly appreciated.

Your Satisfaction is Our Priority

At OttomanPoufs.com, we are dedicated to providing exceptional customer service. Your satisfaction is our priority, and we look forward to assisting you with any questions or concerns you may have.