Shipping

Processing Time

Once your order is placed, please allow 1-3 business days for order processing. We strive to dispatch all orders promptly to ensure you receive your items as quickly as possible.

Shipping Methods

We offer several shipping Services DHL Fedex : 

Please note that the delivery timeframes mentioned above are estimates and may vary based on your location and any unforeseen delays with the shipping carrier.

Shipping Fees

Shipping costs are calculated based on the weight, size, and destination of your order. The shipping fee will be displayed during the checkout process, allowing you to review the cost before finalizing your purchase.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

Shipping Restrictions

Please be aware that some locations may have shipping restrictions, and we may not be able to ship certain products to certain areas. If you encounter any issues during the checkout process, kindly contact our customer service team for assistance.

Customs and Import Duties

For international orders, please be aware that customs and import duties may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

Shipping Delays

While we strive to ensure timely delivery of your order, unforeseen circumstances such as extreme weather conditions or other external factors may cause shipping delays. We appreciate your understanding and patience in such situations.

Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or misdeliveries caused by incorrect address information.

Contact Us

If you have any questions or concerns regarding our shipping process, feel free to reach out to our customer service team at [email protected] or +212 (0)65 2568 . We are here to assist you!